Terms of Service

These terms govern your use of Prayas NGO's services and website. Please read them carefully.

Last updated: 6/26/2025

About Prayas NGO

Prayas NGO is a registered non-profit organization dedicated to social welfare, community development, and creating positive change in society. We operate under the principles of transparency, accountability, and service to humanity. These Terms of Service ("Terms") govern your access to and use of our website, services, and programs.

Acceptance of Terms

By accessing our website, making a donation, volunteering with us, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

Our Mission and Values

Prayas NGO is committed to:

  • Promoting education, healthcare, and social welfare
  • Empowering marginalized communities
  • Environmental conservation and sustainable development
  • Transparency in all our operations and fund utilization
  • Ethical conduct in all our activities
Donations and Financial Contributions

Donation Policy

  • All donations are voluntary and made with the understanding that they support our charitable mission
  • Donations are generally non-refundable, except in cases of technical errors or unauthorized transactions
  • We provide tax-deductible receipts for all eligible donations as per applicable laws
  • Donors may request anonymity, and we will respect such requests
  • We reserve the right to refuse donations that may compromise our mission or values

Fund Utilization

  • Donations will be used for charitable purposes in line with our mission
  • We maintain transparency through regular financial reports and impact statements
  • Administrative costs are kept to a minimum to maximize program impact
  • Specific program donations will be used for designated purposes where possible
Volunteer Services

Volunteer Responsibilities

  • Volunteers must complete required training and background checks where applicable
  • Maintain confidentiality of beneficiary information and organizational matters
  • Conduct themselves professionally and in accordance with our values
  • Report any concerns or incidents to appropriate staff members
  • Respect the dignity and rights of all beneficiaries and community members

Volunteer Rights

  • Safe and supportive working environment
  • Proper training and orientation for assigned tasks
  • Recognition and appreciation for contributions
  • Clear communication about roles and expectations
Website Usage and Conduct

Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website for any unlawful purpose or to solicit unlawful activity
  • Attempt to gain unauthorized access to our systems or networks
  • Upload or transmit viruses, malware, or other harmful code
  • Harass, abuse, or harm other users or our staff
  • Post false, misleading, or defamatory content
  • Violate any applicable laws or regulations
Intellectual Property

All content on our website, including text, images, logos, and materials, is the property of Prayas NGO or used with permission. You may not reproduce, distribute, or create derivative works without our written consent. Our name and logo are trademarks and may not be used without authorization.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Disclaimers and Limitations

Service Availability

While we strive to provide continuous service, we cannot guarantee uninterrupted access to our website or services. We reserve the right to modify, suspend, or discontinue services at any time.

Limitation of Liability

To the fullest extent permitted by law, Prayas NGO shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.

Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your State/Country]. Any disputes arising from these Terms or your use of our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes may be subject to mediation or arbitration as appropriate.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: admin@prayasindia.org

Phone: +91-89273-49105

Address: Prayas NGO, IIT Kharagpur, West Bengal, 721302

Note: These terms should be reviewed by legal counsel to ensure compliance with applicable laws and regulations in your jurisdiction.