Privacy PolicyHow we handle data.
This policy explains what information we collect, how we use it, and the choices you have. If you do not agree, please do not use the website.
1) Scope
This Privacy Policy applies to the Prayas website and any related forms or features that reference this policy. It does not apply to third-party websites linked from our site.
2) Information We Collect
We may collect:
- Contact information (e.g., name, email, phone) when you submit a form or enquiry.
- Donation-related details (e.g., donor name, email, phone, address, PAN if required for tax receipt), only when you choose to provide them for compliance/receipt purposes.
- Basic technical data (e.g., browser type, device, pages visited) via standard analytics or logs (if enabled).
If a data field is optional, you may choose not to provide it. Certain features (like form submission) may require minimum information to function.
3) How We Use Your Information
We use personal information to:
- Respond to enquiries and provide support.
- Process and acknowledge donations (including issuing receipts where applicable).
- Improve website performance and user experience.
- Prevent abuse, spam, and security threats.
- Comply with legal obligations.
4) Legal Basis (General)
We process information based on one or more of the following (as applicable): your consent, performance of services you request, compliance with legal obligations, and legitimate interests (such as preventing fraud and improving the website).
6) Payments and Donations
Payment processing is typically handled by third-party gateways. Your payment details are processed by them under their own privacy policies and security standards.
If tax benefit options are offered (e.g., 80G), we may request additional details like PAN to generate compliant receipts. Eligibility for tax benefits depends on applicable law and your personal tax situation.
8) Data Security
We apply reasonable technical and organizational safeguards to protect information. However, no website or data transmission can be guaranteed to be 100% secure.
9) Your Choices and Rights
Depending on your jurisdiction, you may request to access, correct, or delete your personal information, or withdraw consent (where applicable). We may need to retain certain information for legal or compliance reasons.
To make a request, contact us via the details in the Contact section below.
10) Data Retention
We retain personal information only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements.
11) Children’s Privacy
This website is not intended for children under 13. If you believe a child has provided personal data, contact us so we can take appropriate action.
12) Contact
For privacy questions or requests, contact:
- Email: UNKNOWN
- Phone: UNKNOWN
- Address: UNKNOWN
You can also use the Contact page.